Have questions? You’re in the right place. Browse by category below to find what you’re looking for — or reach out and we’ll help you personally.
Getting started is simple. Give us a call at (630) 423-6010, email us at Contact@transformativegrowth.org, or click Get Started on our website. Our team will walk you through next steps, answer your questions, run a benefits check if needed, and match you with the right therapist or evaluator for your situation.
Your first appointment is a chance for us to get to know you. Your therapist will ask about what brings you in, your history, and your goals. It’s a warm, welcoming conversation — not an interrogation. You don’t need to have everything figured out before you come in. We’ll meet you where you are.
Our team will help match you with a therapist based on your needs, goals, location preference, and insurance. You can also browse therapist profiles on our Find a Therapist page to get a sense of who might be the right fit. Finding the right match matters to us — we want you to feel comfortable from day one.
It happens, and it’s okay. The most important thing is that you feel comfortable and supported. If your therapist isn’t the right fit, just let us know and we’ll work with you to find someone better suited to your needs. We’d rather you stay and find the right match than feel stuck or walk away without getting the help you deserve.
No referral is needed. You can reach out to us directly and we’ll get the process started from there.
Just the basics — your name, contact information, what you’re looking for help with, and your insurance information if you have it. We’ll take care of the rest and guide you through everything step by step.
Yes — we accept insurance for both therapy and testing services. Coverage depends on your individual plan, so we recommend reaching out before your first appointment. We’ll run a benefits check for you so you know exactly what you’re working with before getting started.
We offer a sliding scale fee structure as a nonprofit organization, and we’ll work with you to find an option that fits your situation. Cost should never be a barrier to getting the support you need — reach out and we’ll talk through what’s available.
A sliding scale means your session fee is adjusted based on your income and financial situation rather than a flat rate. As a nonprofit, we use this to make sure our services are accessible to as many people as possible. Contact us to learn more about what options are available for you.
Yes — we’re happy to run a benefits check before your first appointment so you have a clear picture of your coverage. Just give us a call at (630) 423-6010 or email us at Contact@transformativegrowth.org and we’ll take care of it.
Reach out to our team and we’ll let you know what’s currently available. We’re always happy to answer questions before you commit to an appointment — just give us a call or send us an email.
We offer a wide range of mental health services including individual therapy, couples counseling, family counseling, child and youth therapy, LGBTQIA+ affirming care, PTSD treatment, anxiety support, attachment-based therapy, ABA therapy, coaching, equine-assisted therapy, grief counseling, and clinical testing for ADHD and autism. If you’re not sure what you need, just reach out — we’ll help you figure out the best fit.
Yes — we serve all age groups. Our therapy services are available for children, teens, and adults, and many of our therapists specialize in specific age groups. We’ll make sure you’re matched with someone who is the right fit.
There’s no one-size-fits-all answer. Some clients reach their goals in a few months, while others benefit from longer-term support. Your therapist will work with you to build a plan based on your needs and check in on progress regularly. The timeline is always guided by what’s working best for you.
No — we are a therapy and counseling practice, not a psychiatric or medical provider. Our clinicians do not prescribe medication. If medication is something you’d like to explore, we can help connect you with an appropriate provider.
Yes. We offer couples counseling and family therapy in addition to individual therapy. Whether you’re navigating relationship challenges, communication issues, or family dynamics, our therapists are here to help.
Yes — everything you share in therapy is confidential. There are a small number of legal exceptions — such as situations involving risk of harm to yourself or others, or cases involving child abuse — that require us to take action. Your therapist will explain confidentiality fully at your first appointment so you know exactly where things stand.
If you are in immediate danger, please call 911 or go to your nearest emergency room. For mental health crisis support, you can call or text 988 to reach the Suicide and Crisis Lifeline, available 24/7. For non-emergency support, reach out to our team and we’ll do our best to get you seen as quickly as possible.
Yes — we offer comprehensive clinical evaluations for both ADHD and autism spectrum disorder for individuals ages 5 and up. Our evaluations are led or supervised by licensed psychologists and LCPCs and include detailed written reports with clear recommendations for school, work, or other accommodations.
A full psychological evaluation is a comprehensive assessment that looks at multiple areas of mental health at once — not just a single concern. It can assess mood, trauma, anxiety, PTSD, personality patterns, learning differences, and more. It’s especially helpful when the picture is complex, previous diagnoses are unclear or conflicting, or multiple concerns need to be assessed together. Visit our Full Psychological Evaluations page to learn more.
Yes — insurance can cover the cost of clinical testing and psychological evaluations. Coverage depends on your individual plan. Give us a call at (630) 423-6010 or email us at Contact@transformativegrowth.org and we’ll run a benefits check for you before you get started.
ADHD evaluations typically take 2 to 4 hours. Autism evaluations typically take 3 to 5 hours across 1 to 2 sessions. Full psychological evaluations also typically take 2 to 4 hours. The exact time depends on the individual and the scope of what’s being assessed. We’ll give you a clear picture of what to expect before your appointment.
Absolutely — we evaluate adults as well as children and teens. ADHD and autism are frequently missed or misdiagnosed in adults, particularly in women and BIPOC individuals. It’s never too late to get clarity.
Yes. Every evaluation includes a comprehensive written report with clear, specific recommendations for IEPs, 504 plans, workplace accommodations, or further care. We make sure the report is thorough and ready to be used wherever you need it.
Yes — in addition to ADHD and autism testing, we offer a range of specialized evaluations including court-ordered evaluations, trauma and PTSD assessments, cognitive and memory screenings, personality disorder testing, and more. Visit our Full Psychological Evaluations page or reach out and we’ll help guide you to the right type of evaluation for your situation.
Yes — we offer telehealth in addition to in-person sessions. Telehealth availability and insurance coverage can vary by plan and state. When you reach out, we’ll help you figure out what works best for your situation.
We currently serve clients via telehealth in Illinois and Florida. Give us a call or reach out through our contact page and we’ll confirm whether we’re able to serve you.
We have locations in Naperville, Chicago, and Batavia, Illinois, plus counseling offices at Highland Community College (HCC), Illinois Valley Community College (IVCC), and Kankakee Community College (KCC). We also have an office in Orange Park, Florida. Our Batavia location offers counseling, plus indoor equine therapy starting November 1, all year-round. Visit our Locations page for full addresses and details.
Absolutely. We openly welcome all sexual orientations, gender identities, and relationship styles. Many of our clinicians are part of the LGBTQIA+ community themselves and all of our therapists are trained in affirming, inclusive care. Your identity is respected, believed, and celebrated here.
Yes — we offer equine-assisted therapy, which incorporates horses as part of the therapeutic process. It can be especially powerful for individuals who are neurodiverse, have experienced trauma, or who connect better outside of a traditional therapy setting. Visit our Equine-Assisted Therapy page to learn more.
Yes — we offer Applied Behavior Analysis (ABA) therapy. ABA is an evidence-based approach commonly used to support individuals with autism, ADHD, and related developmental differences. Visit our ABA Therapy page or reach out to learn more about whether it’s the right fit.
Yes — we offer compassionate, trauma-informed grief counseling for children, teens, and adults. Whether you’re navigating the loss of a loved one, a relationship, a pregnancy, or any other significant loss, our therapists are here to support you. Visit our Grief, Loss & Coping page to learn more.
We have a growing team of multilingual clinicians. Reach out to our team and we’ll let you know what languages are currently available and whether we have a therapist who’s the right match for you.
Yes — Transformative Growth Counseling is a registered 501(c)(3) nonprofit organization. Our mission is to make high-quality mental health care accessible to everyone, regardless of financial situation.
Please contact our office directly at (630) 423-6010 or email Contact@transformativegrowth.org for details about our cancellation and rescheduling policy. Our team is happy to walk you through what to expect before your first appointment.
You can reach us by phone at (630) 423-6010, by email at Contact@transformativegrowth.org, or through the contact form on our website. Office hours are 8am to 5pm but we are available to take calls 24/7. Clinical appointments are available 7am to 10pm every day.
No — we are a therapy and counseling practice, not a psychiatric or medical provider. Our clinicians do not prescribe medication. If medication is something you’d like to explore, we can help connect you with an appropriate provider.
We’d love to hear from you. Give us a call, send an email, or fill out our contact form and we’ll get back to you as soon as possible.
